This website is operated by FinchCraft. Throughout the site, the terms “we”, “us” and “our” refer to FinchCraft. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”).
These Terms apply to all users of the site, including browsers, customers, and contributors of content.
If you do not agree to all the terms and conditions, you may not access the website or use any services.
We take care to describe and photograph our products as accurately as possible. However, natural materials, finishes, and colours may vary slightly from item to item, and from how they appear on screen.
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
All prices are shown in pounds sterling (£).
We are not currently VAT registered, so VAT is not charged on orders.
Prices may change without notice, but any change will not affect orders that have already been placed and confirmed.
Payment must be received in full before goods are dispatched.
When you place an order, you are making an offer to purchase goods subject to these Terms.
We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, pricing errors, or suspected misuse of the service. If an order is cancelled after payment has been taken, a full refund will be issued.
We currently offer free UK delivery unless otherwise stated.
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by postal services, couriers, or circumstances outside our control.
Risk of loss or damage passes to you once the goods are delivered to the address provided.
Our returns policy is set out separately and forms part of these Terms. Please refer to our Returns Policy page for full details.
Your statutory rights under UK consumer law are not affected.
Care instructions are provided in good faith to help you look after your purchase. Products should be used in accordance with these instructions and for their intended purpose only.
We are not responsible for damage resulting from misuse, improper care, or normal wear and tear.
All content on this site, including text, images, logos, and design elements, is the property of FinchCraft or its content suppliers and is protected by intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written permission.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any matter that cannot be excluded under UK law.
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential loss arising from the use of this site or our products.
We reserve the right to update or replace any part of these Terms at any time. Changes will take effect once posted on this page.
It is your responsibility to check this page periodically for updates.
These Terms are governed by and construed in accordance with the laws of England and Wales.
If you have any questions about these Terms, please contact us via the details provided on our website.